Return & Refund Policy

Last Updated: June 23, 2026

Thank you for shopping with us. We strive to provide quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

- The item must be unused, unworn, and in the same condition that you received it.

- The item must be in its original packaging.

- Proof of purchase (order number or receipt) is required.

- Items returned without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

- Gift cards

- Downloadable software or digital products

- Personalized or custom-made items

- Perishable goods

- Intimate or sanitary products

- Items marked as "Final Sale"

- Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

- Your order number

- A description of the problem

- Clear photos or videos showing the issue

We will review your claim and offer a replacement, refund, or other appropriate solution.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

- Refunds will be issued to the original payment method.

- Processing times may vary depending on your bank or payment provider.

- Please allow 5–10 business days for the refund to appear in your account after approval.

Return Shipping Costs

If the return is due to our error:

- Incorrect item received

- Damaged item received

- Defective product

We will cover the return shipping costs.

If the return is due to customer preference:

- Ordered the wrong item

- No longer wanted the item

- Changed mind after purchase

The customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, cancellation may no longer be possible.

Late or Missing Refunds

If you have not received your refund:

- Check your bank account again.

- Contact your credit card company, as processing times may vary.

- Contact your bank.

If you have completed these steps and still have not received your refund, please contact us at lumikbeautyshop@gmail.com

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at lumikbeautyshop@gmail.com

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: lumikbeautyshop@gmail.com

Business Name: LumiK Beauty 

Website: lumikbeauty.com

Dropshipping-Specific Clause (Recommended)

Because we work with international suppliers, shipping times and return addresses may vary depending on the product. In some cases, customers may be asked to provide photos or videos of the item before a return is approved. Certain low-cost items may be refunded without requiring the item to be returned.

This policy can be adjusted to comply with the laws applicable to your business location and customers.